24 hour crisis line, available 24/7, free and confidential
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Client Centered Policies


Victim Information

As a survivor of crime you and your support persons may be faced with a lot of questions and concerns. You may also be healing in a variety of ways—perhaps physically, emotionally, and spiritually.

You may be experiencing different emotions, such as denial, guilt, disbelief, loss of control, anger, fear, depression, confusion, embarrassment, shame, helplessness, difficulty with relationships, changes in regular routines (such as sleep and eating patterns), among other physical and emotional responses. Every person responds differently to a crime, and almost all responses are a normal part of the healing process.

You may have questions like: Why did this happen to me? Will I ever heal from this? Will my life be the same? What will happen next? What are my options?

New Horizons Crisis Center is here to help answer the many questions you may have after a crime has occurred and help support your through your emotions and explain your available options.

Don’t be afraid to seek help. We are here for you. Browse the rest of our website for additional contact information and to learn more about our program and services.


Visit here learn more about our confidentiality policy.

We find that talking about a crime with an advocate at New Horizons Crisis Center. Talking may:

  • Help you through the feelings that may keep you feeling isolated.
  • Work through the denial of what happened.
  • Assist in getting in touch with feelings — even uncomfortable and painful ones.
  • Enable you to begin forming trusting and intimate (non-exploitive) relationships.
  • End the silence which sometimes allows a crime to thrive.
  • Help yourself from blaming yourself. The crime was not your fault.
  • Begins the healing process.