24 hour crisis line, available 24/7, free and confidential
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Volunteer at New Horizons Crisis Center



Why Volunteer?

The 24 Hour Crisis Line program with New Horizons Crisis Center is possible through the work of our dedicated volunteers. By volunteering a small portion of your time, you can make a difference for someone in need. Our volunteers enjoy helping others and are part of an engaged, diverse, and caring community. Most importantly, volunteers can take pride in providing an essential service to the community and making a difference in other people’s lives.

What to Expect:

Crisis Line Volunteers must successfully complete our training program by finishing the on-line training modules, live stream webinars, and have a short one-on-one in person preparation meeting. Our training program is customized to each volunteer’s schedule and learning styles. We also expect all Crisis Line Volunteers to adhere to New Horizons Crisis Center’s protocols, policies and philosophy. All Volunteers must complete the volunteer application and all corresponding forms, including a criminal background check.

Let’s Get Started:

No experience necessary. We believe that change happens with one caring voice at a time. Are you ready to make a difference?

If you would like more information about committing your time and talents to advocacy work, please call any of the New Horizons offices. 
As a volunteer advocate, the following criteria must be met:

  • An advocate must be at least 18 years old.
  • An advocate must be willing to operate in a manner consistent with the mission and philosophy of NHCC.
  • An advocate must successfully complete an initial online and in-person training and acquire 6-10 hours of continuing education training every year thereafter.
  • An advocate must complete the volunteer application and all corresponding forms, including a criminal background check and volunteer contract.

If you are interested in becoming a Volunteer with New Horizons Crisis Center, please contact any New Horizons Crisis Center Staff at 507.532.5764. 

Crisis Line Volunteer Job Description

Volunteer application - Download the fillable form here.